Customer Care
Payment
Shipping
We accept the following payment methods:
​
CREDIT OR DEBIT CARD
We accept Visa,Matercard or Maestro cards.Credit card payments handling are secured by the Stripe gateway.
Sandalaki does not process or store any credit card information.
​
PAYPAL
Payments accepted from PayPal Accounts or your credit card.
By selecting this option at checkout, you will be directed to the PayPal site to 'Log In' and review your order before proceeding with the payment.
Once this transaction is complete, you will then return to sandalaki.com
​
BANK DEPOSIT
Your payments must be addressed to the following bank account:
EUROBANK
Bank account : 0026.0094.00.0200709190
IBAN : GR6402600940000000200709190
SWIFT BIC : ERBKGRAA
​
Please reference your order number in your payment to avoid delays. Also note that your order will be processed as soon as your payment is cleared, which might take up to 2 working days depending on bank procedure.
In addition to the below shipping days kindly allow an extra 48 hours for us to handcraft & package your order with love & care!
​
DELIVERY (once dispatched from our workshop)
​
GREECE: 4EUR ( 1-3 working days depending on the location) via Elta Courier
EUROPE: 15EUR (4-7 working days) via DHL
OTHER COUNTRIES: 20EUR-30EUR (5-15 working days) via DHL
​
Free deilvery in Greece for all orders above 120EUR
​
Custom clearance,extreme weather conditions ,strikes,and any case of force majeure might affect the transport and delivery of your order.
Shipments to countries outisde the EU will be subject to custom taxes and duties.
Customer is responsible for this cost and is payable upon delivery of the order.
​